Dropkard
Operated by Joshua Harris trading as Dropkard
United Kingdom
Last updated: 7 August 2026
These Terms of Service govern your use of Dropkard ("the Service"), operated by Joshua Harris trading as Dropkard ("we", "us", "our"). By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.
Dropkard is a link-in-bio platform designed for independent musicians. It allows you to create a public-facing page displaying your links, releases, social media profiles, and any embedded media you add, such as a YouTube or SoundCloud player. Features vary by subscription plan as described on our pricing page.
You must be at least 18 years old to use Dropkard. By using the Service you confirm that you are 18 or over. If you are using the Service on behalf of another person or entity, you confirm you have authority to bind them to these terms.
You are responsible for maintaining the security of your account and for all activity that occurs under it. You must provide accurate information when creating your account and keep it up to date. You must not share your account credentials or allow others to access your account.
We reserve the right to suspend or terminate accounts that violate these terms, are inactive for an extended period, or where we have reason to believe fraudulent activity is occurring.
You agree not to use Dropkard to:
We reserve the right to remove content or suspend accounts that breach these conditions without prior notice.
You retain ownership of all content you upload to Dropkard, including images, links, and text. By uploading content you grant us a non-exclusive, royalty-free licence to store and display that content as necessary to provide the Service.
You are solely responsible for ensuring you have the rights to any content you upload. We are not responsible for user-generated content and do not routinely monitor it.
Roles and instructions. If fan email capture is available on your Dropkard page, you are the data controller for the captured email addresses and Dropkard is your data processor. You determine whether and how those addresses are used for your communications. You instruct Dropkard to collect, store, organise, retrieve, display, export, and delete captured fan email data, and, where a fan has confirmed a release-specific notification request, send that single automated release-day notification, only as necessary to provide the feature and comply with these Terms and your documented instructions.
You determine the purpose and essential means of the processing, including why fan communications are sent and which people receive them. Dropkard determines only the non-essential technical and security means necessary to operate the feature reliably and securely.
Processing details. The subject matter is the collection and management of fan email addresses through your Dropkard page. Processing continues while the data remains associated with your account, including after a downgrade, unless the data is deleted in response to your instruction, a valid data-subject request, account deletion, or our published retention policy. The feature uses a fixed record shape consisting of the fan's email address, the associated artist page, a source tag, and the capture timestamp. That record shape is inherent to the technical design of the feature and does not determine your purpose for collecting or using the address. The data subjects are people who submit the fan email form on your page.
Your responsibilities. You must comply with applicable data-protection and electronic-marketing law, including the UK GDPR and PECR where they apply. You must use captured addresses only for the purpose described in the consent request that collected them, promptly honour withdrawals, objections, deletion requests, and other applicable rights, and must not sell captured addresses, share them for another organisation's marketing, or use them for an unrelated purpose. For communications you compose and send yourself — including any you send after exporting addresses — you must identify yourself in every communication and provide a simple unsubscribe method in every marketing email. Those identify-yourself and unsubscribe duties do not apply to the automated release-day notification Dropkard sends as your processor for a confirmed release-specific request; that message is system-generated, identifies the release and artist, and includes its own cancellation link. If a request affects data still stored by Dropkard, you must notify us promptly so that we can assist.
Our processor obligations. Dropkard will process captured fan email data only on your documented instructions unless UK law requires otherwise. We will ensure that people authorised to process the data are subject to confidentiality obligations, maintain appropriate technical and organisational security measures, and assist you as reasonably required with data-subject rights, security incidents, impact assessments, and regulatory consultations. We will notify you without undue delay if we become aware of a personal-data breach affecting captured fan email data. At the end of the processing, we will delete or return the data as required by your instructions, subject to legal retention requirements and the normal expiry of backup copies.
Sub-processors. You give Dropkard general written authorisation to use the sub-processors identified in our Privacy Policy to provide the Service. We will impose appropriate data-protection obligations on them and remain responsible for their processing as required by law. We will give reasonable notice of a material change to those sub-processors. If you reasonably object on data-protection grounds, contact us so that we can discuss an available solution; if no reasonable solution is available, you may stop using the feature or close your account.
Compliance information. Dropkard will make available information reasonably necessary to demonstrate compliance with these processor obligations and will permit audits required by applicable data-protection law, subject to reasonable notice, confidentiality, and measures that avoid unnecessary disruption or risk to other customers.
Exports and communications. Once you export captured addresses, you remain responsible as data controller for the exported copy, any email provider you upload it to, and every communication you compose and send yourself after export. Dropkard does not send those artist-composed communications and is not responsible for their content or delivery.
Separately, where a fan submits their email on a specific release page and confirms that request via a separate confirmation link, you instruct Dropkard to send one automated release-day notification for that release on your behalf when the release date arrives. That notification is system-generated (stating that the named release by you is out), delivered by Dropkard through our email provider, and includes a cancellation link. You remain the data controller for the purpose of that notification and for the consent obtained; Dropkard acts as your processor for collecting the address, confirming the request, and delivering that single automated message. This does not cover general fan-list or other marketing emails — Dropkard still does not compose or send those for you. Nothing in this paragraph limits our obligations as processor for data held within the Service.
Dropkard offers a free tier and paid Pro subscription plans. Paid plans are billed through Paddle, our payment processor, who acts as merchant of record. All payment processing, invoicing, and tax collection is handled by Paddle.
Billing. Subscriptions are billed monthly or annually depending on the plan you select. Your subscription renews automatically at the end of each billing period unless cancelled.
Cancellation. You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of your current billing period. We do not offer partial refunds for unused time within a billing period.
Refunds. Annual subscribers may request a full refund within 14 days of their initial payment. This is in accordance with your statutory rights under UK consumer law. After 14 days, annual subscriptions are non-refundable but remain active until the end of the paid period. Monthly subscribers are not entitled to refunds for unused time within a billing period — cancellation stops future charges immediately. Refund requests should be directed to hello@dropkard.com. Refunds are processed through Paddle within 14 days of approval.
Launch pricing. Launch pricing is available to the first 100 subscribers only, at £54/yr for the first year. After the first year, launch pricing subscriptions renew at the standard annual rate of £72/yr. Launch pricing is not available once the 100-subscriber cap is reached.
Price changes. We reserve the right to change subscription pricing with reasonable notice. Existing subscribers will be notified before any price change takes effect on their account.
The free tier is provided without charge and without guarantee of availability. We reserve the right to modify free tier feature limits at any time. Continued use of the free tier after any such change constitutes acceptance of the revised limits.
Dropkard and its original content, features, and functionality are owned by Joshua Harris trading as Dropkard and are protected by applicable intellectual property law. You may not copy, reproduce, or distribute any part of the Service without our prior written consent.
We aim to maintain reliable availability of the Service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. Where we make material changes, we will provide reasonable notice where practicable.
To the fullest extent permitted by applicable law, Joshua Harris trading as Dropkard shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability to you for any claim arising from use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. We will notify you of material changes by email or by a notice within the Service. Continued use of the Service after changes take effect constitutes your acceptance of the revised terms.
For any questions regarding these terms, contact us at hello@dropkard.com.